Refund Policy

Refund Policy

Thank you for choosing InstaCaseWorld We are committed to ensuring your satisfaction and providing exceptional service. Please take a moment to review our 30-day return policy, designed to make the return process as smooth as possible for our valued customers.

Return Eligibility

You may request a return within 30 days of receiving your item, provided the product arrived damaged or was broken during shipment. Please note that [Your Business Name] reserves the right to refuse refunds under special circumstances.

To qualify for a return, ensure the following:

  • The item is in the same condition as when you received it—unused, unworn, with tags, and in its original packaging.

  • You provide a valid receipt or proof of purchase.

Initiating a Return

To begin the return process, contact us at  info@instacaseworld.com. If your return request is approved, we will provide you with the return address. Please note that return shipping costs are the responsibility of the buyer.

For any questions or concerns regarding your return, feel free to reach out to us at info@instacseworld.com

Damages and Issues

Your satisfaction is our priority. Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong product. We will promptly assess the issue and resolve it for you.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Screen protectors.

  • Customized products (e.g., items with personalized signatures, names, or designs).

However, if these items are damaged during shipping, we will replace them. If you have questions about the return eligibility of a specific product, please contact us.

Exchanges

The fastest way to get the product you want is to return the original item. Once the return is approved, you can place a new order for the desired product.

Refunds

Once we receive and inspect your return, we will notify you about the status of your refund. If approved, the refund will be processed through your original payment method. Please note that it may take some time for your bank or credit card company to complete the refund process.

European Union 14-Day Cooling-Off Period

For orders shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As with all returns, the item must be in its original condition—unused, unworn, with tags, and in its original packaging. A receipt or proof of purchase is also required.

Thank you for choosing InstaCaseWorld. We are here to assist you throughout the return process and ensure your satisfaction with our products and services. If you have further questions or need assistance, please don’t hesitate to contact us at  info@instacaseworld.com.

Business Information
Business Name: InstaCaseWorld
Address: 30 N Gould St, STE 4000
82801 Sheridan, WY
United States
E-Mail:  info@instacaseworld.com
Phone: +1 (909) 233 6643
Company Number: 61 - 2177343
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM.