Shipping policy

 

Thank you for choosing [Your Business Name]! We strive to ensure your orders are processed and delivered as quickly and efficiently as possible. Please review the following information about our order processing, shipping, and delivery policies.

Order Processing

All orders placed on [Your Website URL] are processed and shipped within 1-2 business days. Once your order has been shipped, you will receive a confirmation email containing a tracking number to monitor your order's status until delivery.

Please note:

  • Orders are not processed or shipped on national holidays or weekends.

  • Orders placed during these times will be dispatched on the next business day.

Free International Shipping (U.S. Customers Only)

For U.S. customers who select our Free International Shipping option, parcels are shipped via USPS First-Class Mail®. The estimated delivery time is 5-10 business days.

Inquiries

If you have any questions about your order or shipping, please contact us at [Your Customer Service Email]. Our team will respond promptly to assist you.

Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please follow these steps after waiting at least 24 hours:

  1. Check for a notice of attempted delivery left by the courier.

  2. Inspect the delivery location (e.g., porch, garage, etc.).

  3. Confirm with household members or neighbors to see if they accepted the delivery.

  4. Verify that the shipping address on your order is correct.

If it has been more than 10 business days (2 weeks) and your package has not arrived or shows no tracking updates, please contact the courier directly using the tracking number provided. We can only access the same tracking information visible to you.

If the issue persists and the courier is unresponsive, reach out to us at [Your Customer Service Email], and we will assist you further.

Important Notice on Free International Shipping

At [Your Business Name], we ensure your items are shipped within 24 hours of purchase. However, with our free international shipping option, tracking updates may not appear immediately. Your tracking information will only be updated once the parcel arrives in your country and clears customs.

While it may seem that your package is not moving for a few days, rest assured that once the tracking is updated, your order will be delivered within 1-2 days.

Shipping Address

Please ensure your shipping information is accurate and up-to-date during checkout. While P.O. boxes are generally acceptable, certain items may require a physical address for delivery.

Please note:

  • Large products, valuables, perishables, age-restricted items, or items shipped via private carriers may require a physical address or signature confirmation.

  • Some products may not be deliverable to P.O. boxes, as indicated in the product listings.

  • Deliveries to security-restricted areas (e.g., military bases) are not possible.

Contact Us

If you have any questions or need assistance, please don’t hesitate to reach out:

Business Name: InstaCaseWorld
Address: 30 N Gould St, STE 4000
82801 Sheridan, WY
United States
Email: info@instacaseworld.com
Phone: +1 (909) 233 6643
Company Number: 61 - 2177343
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM.